Sears Auto Center - 6501 95th Street, Chicago Ridge

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Reviews about Sears Auto Center

• Ms. Lorain
  ★ ★ ★ ★ ★
  It was certainly a wonderful experience to visit this store. I met with Nola, a hardworking and pleasant female representative in the auto department.
  I had made an online order to pick up a battery and my then received email that it was out of stock. I drove in from South Shore and in the snow, so I would have been really upset if after this experience and the original experience in which an on line rep name Tyler misguided me to a closed Sears store on Lawrence. I asked him if it was open, "oh for sure, I'm on the line with them right now and they have 22 in stock"...I live in South Shore, so after work, this was a long and frustrating rush hour traffic drive for me.
  
  Eve n after receiving the "out of stock" email, Nola stated she had one in stock. That really made my day. She was so smooth and easy to work with, I really appreciated her professionalism.
  
  I also wanted to know how the battery would perform and so I asked questions of Javier in the Automotive Center, he assured me my system like alarm and CD/radio player wouldn't have a problem adjusting to the new battery.
  
  As you can see, I'm not car savvy, so it helps a lot to have knowledgeable staff like Nola and Javier to help with the service, products and answers I need.
  
  Thank you guys so much, I am grateful for your help.
• Jason Durkin
  ★ ☆ ☆ ☆ ☆
  if i could give a 0 i would. went here for a wheel alignment and they broke a bolt that holds rear control arm on. they didnt wanna take responsibility for it.. i wasn't made aware it was a bad bolt or i certainly wouldn't have let them attempt to take it off. after the consent run around and a seriously long week and me paying for everything I'm working with there 3rd party claims dept to attempt to get this all covered. they sent a mechanic investigator out there and he said yes bolt was rusted to the point mechanic should have ever touched it..... DO NOT USE THIS PLACE!!! Bradley is the store mgr. is very sneaky liar,rude and inconsiderate of others. bbb

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